Privacy Policy
Last updated: 22 March 2026
1. Who we are
CAPIOV Ltd is a UK-registered technology company (Company number: 17053948).
This Privacy Policy explains how we collect, use, and protect personal data through our website and related services.
If you have any questions about this policy or your data, contact us at:
support@capiov.com
2. What data we collect
We may collect and process the following categories of personal data:
- Identity data: name, role, organisation
- Contact data: email address and communication details
- Business information: organisation type, project details, requirements
- Technical data: IP address, browser type, device information
- Usage data: how you interact with our website
- Communication data: messages and enquiries submitted via forms
We do not intentionally collect sensitive personal data unless explicitly provided.
3. How we collect data
We collect data through:
- Website forms (e.g. contact enquiries)
- Direct communications (email)
- Automated technologies (analytics, cookies)
- Platform interactions where applicable
4. How we use your data
We use personal data to:
- Respond to enquiries and communication requests
- Assess business, partnership, or investment opportunities
- Operate and improve our website and services
- Monitor performance and usage of our platform
- Maintain security and prevent misuse
- Comply with legal and regulatory obligations
5. Lawful basis for processing
Under UK GDPR and EU GDPR, we rely on:
- Legitimate interests — to operate and improve our services
- Consent — where required (e.g. cookies, marketing)
- Contractual necessity — where relevant to business engagement
- Legal obligations — where required by law
6. Sharing of data
We may share data with trusted service providers including:
- Hosting and infrastructure providers
- Analytics providers
- Email delivery providers
- Database and platform providers
- Content management systems
We do not sell personal data.
All third-party providers are required to process data securely and lawfully.
7. International data transfers
Some service providers may operate outside the UK or EEA.
Where this occurs, we ensure appropriate safeguards are in place, including:
- Standard Contractual Clauses (SCCs)
- Adequacy decisions where applicable
- Equivalent lawful transfer mechanisms
8. Data retention
We retain personal data only for as long as necessary to:
- Fulfil the purpose for which it was collected
- Meet legal or regulatory requirements
- Support legitimate business needs
Data that is no longer required is securely deleted.
9. Your rights
Under UK GDPR / EU GDPR, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Restrict or object to processing
- Request data portability (where applicable)
- Withdraw consent at any time
To exercise your rights, contact: support@capiov.com
10. Security
We implement appropriate technical and organisational measures to protect data, including:
- Secure infrastructure and hosting
- Access controls
- Encryption where appropriate
- Monitoring and security practices
11. Cookies and tracking
We use cookies and similar technologies. See our Cookie Policy for full details.
12. Changes to this policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page with the updated date.
13. Contact
For any privacy-related queries:
📧 support@capiov.com